FAQ

Welcome to our FAQ section, where we've gathered answers to the most frequently asked questions from international meeting planners. Whether you're organizing a conference, meeting, or event in Denmark, you'll find useful information here on everything from venues to sustainable solutions.

Make your planning easier by quickly finding the answers you need.
       
1. Are there venues suitable for both large conferences and smaller, more intimate meetings?
Yes! At the Habitat we have close to 100 venues and their capacity ranges from 25 to 12.500 people (sitting).  
       
2. What is the nearest airport to venues in The Habitat?
The local airport is Billund Airport, and it is within an hour of driving, regardless of what venue you choose to book/visit in The Habitat.

3. What transportation options are available for getting to and from the venue(s)?
The Habitat offers good infrastructure if you are going by own or rental car. If you are looking at public transport, we offer trains and buses. Other than that, we have taxi companies.  

4. Do you offer teambuilding or similar activities?
Within The Habitat, you have loads of opportunities for organising activities. Our experienced advisors would love to assist you in finding the right one for you. The venues will be able to help you as well. Habitat Advisors

5. Do the venues offer on-site accommodation or are there nearby hotels?It varies from venue to venue. If a venue doesn’t have accommodation onsite, we guarantee that there is a bed near the hotel for you. We have put together an e-paper that outlays which venue offer accommodation. Find it here  

6. What types of audiovisual equipment are available at the venues, and is technical support provided?
Our conference centers are equipped with the essential technology needed for smooth meetings. You can expect high-speed internet, modern audiovisual systems, projectors, and sound systems. We also offer hybrid meeting options for remote participation, making it easy to connect with people who can’t attend in person. On-site staff is available to assist with technical needs during your event.

‍7. Can the venues be customized to fit specific themes or event branding?
‍Absolutely! The venues love a good challenge and a lot of them are multi-purpose.Previously The Habitat has hosted various world championships etc., so branding and theme is second nature to us. We can’t wait to hear your ideas as well as share ours.  

8. Are there any venues with sustainability certifications in The Habitat?
‍Denmark wants to be a global leader in sustainability, and at TheHabitat, we fully embrace these practices in our meeting venues. Our focus is on minimizing environmental impact through energy efficiency, waste reduction, and the use of locally sourced materials. We also align with Denmark’s ambitious climate goals, working towards reducing carbon emissions and increasing the use of renewable energy. By hosting your meeting at one of our certified venues, you actively support a commitment to sustainability and corporate responsibility. Find a list over certifications and the venues that hold them here.

‍9. What catering options are available at the venues, and can the y accommodate special dietary needs?
‍Within The Habitat we have a passion for food, and it shines through. Our focus is on seasonal products and local suppliers – this ensures a good experience every time we serve a meal. You will have a variety of menus to choose from and everyone can accommodate special dietary needs.  

10. Are there discounts or package deals for booking multiple venues or extended events?
‍To secure the best prices, we suggest you contact one of the designatedHabitat-advisors. They know the venues and your options. Habitat Advisors

11. What health and safety protocols are in place at the venues (e.g.,COVID-19 guidelines)?
‍In general Denmark is a very clean country. Good hygiene is high on the agenda everywhere and you will for example find hand sanitizer almost everywhere! All hotels and venues will follow guidelines and recommendations from the State at any time.  

12. What are the nearby attractions or activities for attendees to enjoy during their free time?We have put together a bit of an overview and we are confident you willfind something that fits your needs. See ‘nearby experiences’ here. 

13. Can venues assist with visa or travel documentation for international attendees?
‍We can absolutely help you with your travel arrangements. Get in touchwith Habitat-advisors and they will guide you. Habitat Advisors

14. Is there support for event planning and coordination from the venue or a local destination management company(DMC)?Yes, at bigger venues, you will be introduced to a project manager who can assist with your planning. You can also contact The Habitat-advisors, and they will guide you with recommendations on DMC’s etc. Habitat Advisors 

‍15. What payment methods are accepted, and are there any local taxes or fees that apply? Credit cards such as Visa and Mastercard are widely accepted in Denmark. American Express and Diners Club less so. In many places a surcharge (up to approximately 4 %) may apply to foreign cards. Tipping at restaurants etc. is not expected. However, if you wish to show your appreciation, 10 % would be considered generous.  

16. What do we do if we lose a passport or other important documents?
‍Contact your local embassy/consulate right away and they might be able to help you with temporary papers. Make sure you let the hotel know as well.  

17. How reliable is the Wi-Fi and internet infrastructure at the venues, especially for live streaming?
‍Internet connection is of good standard across the nation and most venues and hotel will offer complimentary and reliable Wi-Fi.  

18. Are there any cultural considerations or etiquette tips for hosting an event in Denmark?When hosting an event or meeting in Denmark, it's essential to be aware of certain cultural considerations and etiquette to ensure a smooth, respectful, and productive experience. Here are some key points to keep in mind:

Danes are very punctual and value timeliness. It is considered respectful to arrive on time or even slightly early for meetings. Being late can be seen as unprofessional or disrespectful.

The atmosphere in Danish business settings is generally informal. While professionalism is important, titles and formality are less emphasized than in many other countries. First names are commonly used even with senior executives.

Denmark has a very egalitarian culture. Decision-making is often democratic and participatory, and hierarchical structures are flat. When hosting an event, encourage collaboration and input from all participants, regardless of their rank or role.

Denmark is known for its commitment to sustainability. Many Danish companies and venues prioritize environmental responsibility. If possible, incorporate sustainable practices into your event, such as waste reduction, using eco-friendly materials, and carbon-neutral transportation options.

Business attire in Denmark is often smart-casual. Formal suits are not always required unless the event calls for it. However, the standard can vary depending on the industry and nature of the event.

By respecting these cultural norms and etiquette, your event or meeting in Denmark is more likely to be well-received and productive. ‍